Can be DEDUCTIVE because work analyst can deduce an understanding of a job from preexisting framework for analyzing jobs Questionnaire: (inventory) analyst uses a commercially available questionnaire that organizes existing knowledge about work info into a taxonomy. Interview and direct observation procedures are INDUCTIVE because work analyst has to rely on newly created info about the job being analyzed Goal: gain understanding of tasks performed on the job and the KSAOs needed to perform themĭirect observation: Employees are observed as they perform their jobs -> poor method for understanding WHY certain behaviors occur on the job Interview: the work analyst asks subject matter expert questions about the nature of their work.
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Use written material first like task summaries and training manuals then follow interview, direct observation, and questionnaire procedures They determine job incumbents tasks, so they are a credible sources Supervisor of job incumbent is a second source of info. Job Incumbent: The most common source of information, it is a holder of a job
The person must have direct, up-to-date experience with the work for a long enough time to be familiar with all of its tasks Subject matter expert (SME): A person knowledgeable about a topic who can serve as a qualified information source. Discovering and imposing structure on job so that we can understand them and make decisions about matching people to them (performance domain) <- ~job~ expose yourself to what you want to understand. Information gathering process, gathering a job to understand it best. We want to identify the job to identify the psychological factors You are capturing one aspect / some essence of that one person or that one job strength and coordinationĮxpected behaviors, dimensions of performance, contextual featuresĪs a _ _ you are a: portrait artist. Developed by Fine and Cronshaw (1999).ģ dimensions tasks are rated: People, data, and things. Most critical issue: accuracy and completenessįunctional Job Analysis: A method of work analysis that describes the content of jobs in terms of people, data, and things. Wilson = peg-and-hole analogy, work analysis describes "shape of hole"
"Any systematic process for gathering, documenting, and analyzing information about.Ī.) the content of the work performed by people (tasks, responsibilities) in organizationsī.) the worker attributes related to its performance, KSAOsĬ.) The context in which work is performed, physical and physiological work conditions emotional, cognitive, and physical demandsĪ formal procedure by which the content of work is defined in terms of activities performed and attributes needed to perform the workĪ procedure useful in identifying the criteria or performance dimensions of a job, conducted by a work analystĬause and effect: two different effects can be caused by the same thing. The Process of studying a job to determine: